The insurance industry continues to seek new technology to improve its claim processing capabilities. Any computer improvements that helps employees “see” more of the information needed for accurate claims adjudication is welcome.

A recent independent study conducted by a large U.S. Casualty Insurance company revealed that multi-display monitors can increase productivity during claims processing by 19%. While the monitor configuration study involved 3 flat panel LCD models, increased productivity is also expected when 4, 6 and even 9 panel display models.

Jerry Moscovitch, president of massmultiples™, the leading North American manufacturer of multiDisplay monitors, says there are many compelling reasons that industry is looking to multi-display technology. This technology provides more viewing space; access to applications with a reduction in desktop real estate and energy consumption. “The time efficiency for one thing is a huge advantage because you don’t have to open and close applications all the time. In addition, a lot of industries are trying to reduce space consumption per person as prices for office real estate increase.”

For the Insurance Industry, the primary benefit of multi-displays is an increase in productivity. As more companies use multi-display solutions, their measurable returns and affordability will increase.

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